Information We Collect
When you visit our shop or interact with us online, we collect details necessary to provide our bike sales and servicing.
- Sales Data: Names, contact details, and payment information when you purchase a bicycle, parts, or gear.
- Workshop Records: Service logs, bike serial numbers, and maintenance histories when you book a repair.
- Test Rides: Identification and contact details to ensure security when you take a demo bike out on the road.
How We Use Your Data
We use simple, clear methods to keep your shop experience seamless. Your data is strictly used to:
- Register warranties for new bicycle purchases.
- Contact you when your bike service or repair is complete.
- Process secure payments and issue digital receipts.
- Send essential updates about safety recalls or shop notices.
Data Protection
We do not sell, rent, or trade your personal information. We rely on secure, industry-standard systems to manage our workshop calendar and point-of-sale transactions.
Your details are retained only as long as required to uphold warranties or maintain accurate mechanical logs for your bicycle.
Privacy Concerns & Contact
If you wish to view, update, or remove the information we hold about you, please reach out to our team using the details below.
Phone
+44 1228 530 174